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+---
+slug: "news/new-support-policy"
+title: "New Support Policy"
+authors: [ornias]
+date: 2024-11-06
+tags:
+  - "2024"
+---
+
+We’re thrilled to announce an all-new **Support Policy** led by our amazing support lead, @kqmaverick! You can ignore all previous announcements on scope and policies—no more "you need to be able to maintain your own cluster"! Check out the full policy here: [Support Policy](https://truecharts.org/general/support-policy/).
+
+### What's New:
+- **Comprehensive Support**: Our support now covers both "technical support" for bug reports and code issues, as well as our free support service on Discord, thanks to our dedicated volunteer staff.
+
+- **Docs Overhaul**: We’ve streamlined our documentation, merging clustertool pages into general docs and reintroducing a project-wide system requirements page.
+
+- **Content Cleanup**: Outdated TrueNAS SCALE content has been removed to make our resources even more relevant for a Kubernetes future!
+
+In addition, TrueCharts is now officially hosting **community gameservers**! Our first release is a **Minecraft server**, co-hosted in collaboration with Six-Shooter.
+
+🚀 **Upcoming Release**: We’re excited to announce that **ClusterTool v1.0.0** will be released in two weeks!
+
+And don’t forget to **vote in our Discord poll** about your container plans! Join us on Discord to stay updated: [Vote Here](https://discord.com/channels/830763548678291466/830763549156573216/1302988338755797042).
+
+
+Thank you for being part of TrueCharts!