PTR records for GMail #21

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opened 2025-06-23 02:23:10 +00:00 by eric · 2 comments
Owner

Google is blocking email traffic with the following response:

    host gmail-smtp-in.l.google.com[xxx]
    said: 550-5.7.25 [xxx] The IP address sending this message does
    not have a 550-5.7.25 PTR record setup, or the corresponding forward DNS
    entry does not 550-5.7.25 match the sending IP. As a policy, Gmail does not
    accept messages 550-5.7.25 from IPs with missing PTR records. For more
    information, go to 550-5.7.25
    https://support.google.com/a?p=sender-guidelines-ip  550-5.7.25 To learn
    more about Gmail requirements for bulk senders, visit 550 5.7.25
    https://support.google.com/a?p=sender-guidelines.
Google is blocking email traffic with the following response: ``` host gmail-smtp-in.l.google.com[xxx] said: 550-5.7.25 [xxx] The IP address sending this message does not have a 550-5.7.25 PTR record setup, or the corresponding forward DNS entry does not 550-5.7.25 match the sending IP. As a policy, Gmail does not accept messages 550-5.7.25 from IPs with missing PTR records. For more information, go to 550-5.7.25 https://support.google.com/a?p=sender-guidelines-ip 550-5.7.25 To learn more about Gmail requirements for bulk senders, visit 550 5.7.25 https://support.google.com/a?p=sender-guidelines. ```
Author
Owner

This is an excellent resource:

https://www.mail-tester.com/

This is an excellent resource: https://www.mail-tester.com/
Author
Owner

I basically had to continue using the mail-tester as I tested settings until I scored an 8.9 on spamminess. I am now able to receive mail to my gmail account, though it ends up in the spam box. Perhaps non-test messages will succeed. I will have to monitor this.

I basically had to continue using the mail-tester as I tested settings until I scored an 8.9 on spamminess. I am now able to receive mail to my gmail account, though it ends up in the spam box. Perhaps non-test messages will succeed. I will have to monitor this.
eric closed this issue 2025-07-02 21:03:06 +00:00
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Reference: DevOps/software-infrastructure#21
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